Welcome to InnerSol Travel! We’re excited to have you join our exclusive trips and are committed to providing you with a memorable experience. To ensure clarity, please read our Terms and Conditions carefully, as they outline your responsibilities and our commitments. They provide essential guidelines for booking, canceling, and participating in our trips. For any questions, contact us at help@innersoltravel.com.
By booking a trip with us, you accept and agree to these terms.
General Agreement
This agreement is the only binding arrangement between you and InnerSol Travel regarding your trip. It supersedes all previous communications, representations, or agreements, oral or written. These Terms and Conditions apply to all trips organized by InnerSol Travel and sold on this website.
Trip Confirmation and Payment
Minimum Requirements and Confirmation:
To allow for a more personable, intimate experience, each trip requires a minimum number of participants to proceed. Once the minimum is met, your trip will be confirmed, no later than 65 days before departure.
If we cancel a trip before this date, a full refund will be issued, excluding any bank charges. If the trip is rescheduled, you may choose to apply any payments you’ve made toward securing a spot on the new trip dates.
Payment Schedule:
Our payment structure includes an initial deposit to reserve your spot, followed by a final balance due within 65 days of departure.
Payments made towards one trip are transferable to another trip with an Administrative fee of $100.
Prices cover specified services outlined in the package itinerary. This does not include airfare, airline fees, airport or departure taxes, transfers, visas, gratuities for service providers, or incidental charges.
Timely payment is crucial for the smooth execution of trips and for our local partners to be able to guarantee accommodation and activities. If payment deadlines are not met, we reserve the right to cancel the booking without refund, no exceptions.
Flight Arrangements:
We advise you to avoid booking flights until your trip is confirmed. InnerSol Travel is not liable for any non-refundable travel expenses incurred if a trip is canceled due to insufficient enrollment.
Cancellation and Refund Policy.
No one books a trip with the intention of canceling it, but unexpected events do occur. Our cancellation policy seeks to balance our commitment to local partners and the needs of our guests. Please review it carefully.
Cancellation Period: To be specified generally and with its exceptions
Deposit: Your deposit is refundable if the trip is canceled within the specified cancellation period or if the trip is canceled due to low enrollment, minus bank fees.
Refund Eligibility: Once the cancellation period closes, refunds are not available, and we cannot make exceptions for weather, illness, personal emergencies, or any other reason. Comprehensive travel insurance is mandatory to cover personal cancellations or emergencies.
Transfer of Reservation: Should you be unable to attend, you may transfer your reservation to another person, provided we receive written notice at least 30 days prior to departure. Payments you have made will transfer to the new participant, who will assume responsibility for pending balances. You will be responsible for recovering any payments already made directly from the new participant. An Administrative Fee applies.
No-shows and Early Departures: Refunds or credits are not available for missed portions of the trip due to late arrivals, early departures, or other circumstances.
Administrative Fee: A $100.00 administrative fee applies to all refunds, reservation transfers, and changes of trip dates.
Travel Insurance Requirements
The unexpected can occur and getting sick in a foreign country is a very daunting experience; to protect yourself and ensure a safe experience, comprehensive travel insurance covering cancellations, medical emergencies, and international evacuation is mandatory. Proof of insurance must be submitted at least 30 days before departure. Failing to provide this documentation will result in cancellation without refund.
Travel Documents and Visa Requirements
You are responsible for securing all required travel documents, including visas. No refunds will be issued if you are unable to obtain necessary travel documents.
Accommodations and Room Arrangements
Our accommodations are based on double occupancy. We strive to provide comfortable lodging options and flexibility for all travelers.
Room Pairing: We pair solo travelers with others of the same gender, unless a single supplement for a private room is requested.
Shared Room Arrangements: If you are traveling with a companion, please inform us so that we may arrange shared accommodations.
Room Modifications: Guests can request additional guests per room at booking (subject to rates and availability). Should you require a room change during the trip, let your host or tour leader know. Note that additional costs may apply.
Personal Belongings: You are responsible for the safety of your belongings within a shared room.
Health, Fitness, and Special Requirements
Physical Fitness Requirements:
Certain destinations may involve physical activities requiring moderate fitness levels and we will suggest some level of physical fitness for better enjoyment of the trip. It is crucial to assess your own health and ability to safely participate in trip activities.
Special Requirements:
If you have dietary, mobility, or other medical needs, notify us before booking. We will discuss available options with you before reserving your spot and provide the most accurate information to help you make an informed decision. While we will make every effort to accommodate, some requirements may not be possible to meet due to itinerary limitations or the destination’s infrastructure.
By booking a trip, you affirm that you have no physical or mental condition that would jeopardize your safety or that of others on the trip. In some cases, we may request a statement from you attesting to your ability to participate in all planned activities. Should we determine that we cannot accommodate your needs, we reserve the right to cancel or refuse a booking.
Unfortunately, our destinations are not appropriate for people with physical disabilities that require the use of a wheelchair.
Waiver of Liability
Travel involves inherent risks, including, but not limited to, illness, injury, or unexpected events. By booking with InnerSol Travel, you agree to assume these risks. You further agree to release InnerSol Travel from liability for injuries, damages, or losses incurred during your trip.
By participating in any InnerSol Travels with Purpose tour, you acknowledge and assume the inherent risks of foreign travel and any activities undertaken during the trip. You agree to participate at your own risk, assume all responsibility for potential injury, and release InnerSol Travel from any claims or causes of action, known or unknown.
Before beginning your trip, you will be required to sign a ‘Waiver of Responsibility’ form, acknowledging that all guests must exercise judgment and care to ensure their own safety and that of fellow travelers.Failure to sign this waiver will result in being unable to participate in the tour.
Force Majeure Event
In the case of a Force Majeure Event InnerSol Travel reserves the right to modify or cancel itineraries without liability. While we will make reasonable efforts to reschedule or provide alternative arrangements, we are not liable for refunds or compensation under such circumstances.
A “Force Majeure Event” for the purposes of these terms and conditions is defined as any circumstance beyond our reasonable control, including but not limited to acts of nature, terrorist activities, insurrection, explosions, floods, earthquakes, storms, strong winds, fires, accidents, war or the threat of war (whether declared or undeclared), sabotage, civil unrest, labor strikes, requisitions, pandemics, illness, quarantine, government intervention, weather conditions, and any unforeseen circumstances.
If we, our partners, or agents are affected by a Force Majeure event, we or our agents may change or cancel any itinerary or activity without any obligation or liability. In such cases, we are not required to fulfill our obligations and are not responsible for any resulting damages.
General disclaimer
You agree to indemnify and hold InnerSol Travel, its affiliated entities and its and their employees, agents, shareholders, officers, successors and assigns (collectively “InnerSol”), harmless from all suits, actions, losses, damages, claims or liability arising from any personal injury, death, property damage or other loss, accident, delay, inconvenience or irregularity, including those which are occasioned by any negligent acts or omissions of InnerSol Travel, arising out of any goods or services provided for this or these trips.
Additionally, we do not accept responsibility for any losses or expenses arising from illness, lack of appropriate medical facilities or practitioners, weather conditions, strikes, theft or other criminal acts, war, terrorism, computer problems, or similar causes.
Other risks may arise, including, but not limited to, the hazards of traveling in foreign countries, particularly undeveloped areas; the risks associated with travel by aircraft, bus, van, train, automobile, or other motorized vehicles; differing safety standards; sickness; criminal acts committed by others; allergic reactions; and/or encounters with animals.
By voluntarily participating in the trip with InnerSol Travel, and in consideration for the agreement to travel with us, you agree not to file any claims against InnerSol Travel, its affiliated companies, officers, or employees for injuries, death, or any other claims. You also agree to release InnerSol Travel, its affiliates, officers, and employees from any such claims. This release is binding on all members of your traveling party, as well as your estate and heirs, and remains enforceable even after the trip has ended. If you are traveling with children, you are solely responsible for their behavior and monitoring them throughout the tour.
InnerSol Travel is not responsible and will provide no refund if your flight schedule changes, if you are unable to fully enjoy your tour, or if a carrier cancels your flight, resulting in a cancellation penalty due to the purchase of a nonrefundable airline or other ticket to the tour departure city and return. Baggage and personal effects are the sole responsibility of the owner at all times.
All services and accommodations are subject to the laws of the country in which they are provided.
Modifications and Cancellations:
InnerSol Travel reserves the right to make changes to itineraries or withdraw any tour if deemed necessary for guest safety, comfort, or convenience. We also reserve the right to refuse participation to any individual, if necessary, for the wellbeing of the group. InnerSol Travel reserves the right to withdraw any tour announced. InnerSol Travel reserves the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by InnerSol Travel to be in the best interests of the health, safety, and general welfare of the tour group or of the individual participant.
Third-Party Representations:
InnerSol is not bound by representations made by third parties, including travel agents or unaffiliated websites.
Payment of the deposit to InnerSol Travel constitutes acceptance of these terms and conditions. InnerSol Travel reserves the right to modify these terms and conditions at any time, without prior notice.
Photography and Media
We strive to make our trips as memorable as possible, allowing you to fully immerse yourself in the moment—enjoying the destination, the experiences, and your surroundings, free from distractions like phones or screens.
By joining a trip, you consent to InnerSol Travel taking and using photos or videos taken during the trip for promotional purposes. A selection of these images will be shared with the group after the trip for use on social media. You may not sell or otherwise use any of the images taken by InnerSol Travel for commercial purposes.
In attending a trip with InnerSol Travels with purpose, you also agree to grant us a worldwide, royalty-free, perpetual license to use, re-use, distribute, display, create derivative works of, and reproduce any images, photos, or videos (whether directly or through a photo sharing service) in any medium, including but not limited to print, electronic media, or Internet, free of charge and without right to inspection, for any purpose, including to promote and publicize our products and services worldwide. If you do not wish for your photos or video to be taken, please let us know via email before your trip at help@innersoltravel.com.
Claims and Complaints
We are committed to creating and delivering extraordinary experiences. However, if you encounter any issues during your trip, please promptly inform your trip leader, who will strive to resolve the matter. Written complaints, including supporting documentation should be sent to help@innersoltravel.com within 7 days of the trip’s conclusion.
Severability
In the event that any clause in this agreement is determined to be invalid, the remaining provisions are valid and enforceable. The invalid provision shall be replaced by InnerSol Travel by a clause as similar as practicable. These terms and conditions may be updated from time to time by InnerSol Travel by posting amendments and revisions to the terms and conditions to this website.
Dispute Resolution and Jurisdiction
In the event of a dispute, you agree to first seek mediation before pursuing litigation. Any legal action will be governed by Florida and U.S. federal law without regard to Florida’s choice of law principles and conducted in the state and federal courts located in Miami, Florida.
Thank you for choosing InnerSol Travel. We look forward to providing you with an unforgettable experience!
